BT Helpdesks 


Broadband Helpdesk

http://www.bt.com/broadband/

e-mail: broadband.enquiries@bt.com 

0800 0283663 
Presale and general enquiries about Broadband and ADSL.  
It should be noted that BT provide a CPE test laboratory to enable suppliers and Customers to satisfy themselves that their CPE and services will interoperate correctly with BT's G.DMT ADSL services.


Back to Top

Data Connect Helpdesk 
(Formerly Advanced Data Services Helpdesk)

http://www.btwebworld.com/btdataservices/
e-mail advanced.data.services@bt.com
0800-672438 
For technical and commercial customer support for products within the Intranet Connect Portfolio (formerly advanced data services).
 
 Cellstream (including Cellstream connectionless)
 Channel Extension Service (CES)
 Flexible Bandwidth Services
 Framestream
 High Bandwidth Service 1 (HBS1) DWDM
 LAN extension services enquiries.
 SHDS (LES1,2,3 10,100,155,622,1000 & FIS 1-4)
 Switched Multi Megabit Services

Back to Top

ISDN Helpdesk

0800 181514
(+44 117 980 7764)
For information about the BT ISDN service.

Back to Top

Private Circuits Helpdesk

0800 800 977 
(Pricing & General Enquiries  - Option 1)
(Technical Enquiries  - Option 2)
Specific,detailed  technical issues on all Private Circuit issues.

Back to Top